Document Type : Research Paper
Abstract
The aim of the current research is to identify the impact of human resource management strategies in its dimensions (employment, training, compensation and performance evaluation) as an independent variable in the quality of educational service in its dimensions (tangibility, efficiency, behavioral attitude, content (curricula), delivery and reliability) as a dependent variable at Sumer University In order to reach appropriate mechanisms and suggested recommendations to contribute to enhancing the quality of educational service in the above organization, and based on the importance of the subject in governmental organizations and the prominent role that the researched organization plays in society, the descriptive analytical approach was adopted in the completion of the research, and the research targeted the university leaders of Sumer University from (the president of the university And his assistants, deans of faculties and their assistants, heads of scientific departments), and data were collected from (33) respondents who are considered a community for research and by the method of intentional sampling (intentional or comprehensive), and the questionnaire was relied on in collecting data, which included (44) indicators, and it was also relied on Personal interviews in data collection, and the research was based on the program (SPSS V.23), (Excel 2010), as well as the adoption of descriptive statistics methods (arithmetic mean, linear regression) Simple, standard deviation coefficient of determination (R2), Pearson correlation coefficient and relative importance), and the most prominent results of the research were the validity of the main and subsidiary research hypotheses. Educational.